What should servers do to ensure they are organized during busy times?

Using checklists and prioritizing tasks is essential for servers, especially during busy times. This approach helps to ensure that all necessary actions are taken in a timely manner, minimizing the risk of forgetting orders or responsibilities. Checklists provide a structured way to track tasks and ensure nothing is overlooked, which is crucial in a fast-paced environment where servers are managing multiple tables and various duties simultaneously.

By prioritizing tasks, servers can identify the most urgent needs first, such as attending to guests who have just been seated or those who need immediate assistance. This systematic way of working fosters efficiency and enhances the guest experience, as it allows servers to maintain a high level of service even during peak hours. In contrast, spontaneous decision-making or working without a plan can lead to chaos and missed responsibilities. Focusing on just one table at a time could impede overall service, as restaurants frequently require multitasking and responding to the needs of several guests simultaneously.