What is the benefit of making personal recommendations to guests?

Making personal recommendations to guests enhances their dining experience and increases satisfaction by demonstrating attentiveness and knowledge about the menu. When servers share insights about dishes they enjoy or highlight popular items, it helps guests feel more confident in their choices. This personalized touch can create a welcoming atmosphere, making guests feel valued and understood. Moreover, when guests receive tailored suggestions that match their preferences, they are likely to enjoy their meal more, leading to an overall positive dining experience. This approach not only builds rapport with the guests but can also encourage repeat visits and positive word-of-mouth for the restaurant.