What approach should servers take when upselling menu items?

Basing suggestions on food pairings is an effective approach to upselling menu items because it enhances the dining experience by providing customers with thoughtful recommendations that complement their choices. When servers suggest items that work well together, they create a cohesive meal that can elevate the overall enjoyment for the guest. This not only showcases the server's knowledge of the menu but also helps in building rapport with guests by demonstrating genuine interest in their satisfaction.

For example, if a guest orders a steak, suggesting a specific side dish or wine that pairs well with it can make the meal feel more tailored and memorable. This strategy also encourages guests to try new flavors and combinations they might not have considered, increasing their overall satisfaction and potentially increasing the restaurant's sales as well.

This method stands out compared to simply suggesting the most expensive items, which may not necessarily enhance the dining experience. It’s also less effective than only recommending items the server has personally tried, as this limits the variety of options offered. Lastly, relying solely on guest requests without offering additional options can miss opportunities to enhance their meal with complementary items. Overall, focusing on food pairings creates a more engaging and valuable interaction with patrons.