How should a server invite feedback from guests?

Inviting feedback from guests during their meal and on the check is an effective way to ensure they feel heard and valued. By engaging guests in conversation about their dining experience throughout their visit, servers can gather real-time insights about the food, service, and overall experience. This proactive approach not only helps in identifying any issues that need immediate attention but also encourages guests to share their positive experiences.

The practice of asking at multiple points during the meal maximizes the opportunity for guests to express their feelings, leading to a more tailored and satisfactory dining experience. Guests are likely to appreciate that the staff genuinely cares about their opinions and aims to enhance their experience based on their feedback.