How often should a server check on their tables?

Checking on tables regularly, approximately every 5-10 minutes, is essential for providing excellent service in a dining environment like Yard House. This frequency allows servers to gauge the needs of their guests effectively, ensuring that drinks are refilled, food is served promptly, and any special requests or issues can be addressed in a timely manner. By being attentive and proactive, servers create a welcoming atmosphere, which can enhance the overall dining experience and help build rapport with guests.

This approach also reduces the likelihood of guests feeling ignored or having to wait longer than necessary for assistance, which can lead to dissatisfaction. Regular check-ins facilitate a more seamless flow of service, allowing the server to anticipate the needs of the table rather than react to them only when prompted. This level of attentiveness not only improves guest satisfaction but can also lead to better tips and repeat business.